FAQ's

Your questions, our answers

FAQs aim to provide quick and easy access to information, saving time for both customers and support teams.

Exchange Policy Seasonwears

At Seasonwears, we want you to be delighted with your purchase. That's why we offer a hassle-free exchange policy! If your item is defected, or anything delivered other than what you have ordered we will replace it. You have 12 - 24 hours from the date of purchase to claim exchange by sending us unpacking video of the parcel. For exchange contact us on +92 330 8390371

We are available from 1pm to 7pm except Sunday.

What are your shipping rates ans delivery time?

Enjoy nationwide shipping at a flat rate of RS-250! Our estimated delivery time is 6-7 working days, but we strive to deliver your order as soon as possible, often within 4-5 days, after confirmation.

can I cancel or change my order?

Need to make a change? No problem! You can modify your order, including color, size, or other details, at the time of confirmation by contacting via call or message. Alternatively, you can cancel before dispatching of your order once dispatched you have to receive.

How do I know what size to choose?

Check our size chart on each product page to ensure the best fit. If you're still unsure, contact us and we'll be happy to help!

What if I receive a damaged or defective item?

We apologize if you receive a damaged or defective item. Please contact us within 24 hours of delivery and we'll provide a replacement.

Can I change my shipping address after placing an order?

Please contact us as soon as possible if you need to change your shipping address or simply at the time of conformation. We'll do our best to accommodate changes before the order ships.

Is my personal and payment information secure?

Absolutely! Our website uses industry-standard SSL encryption to ensure your data is protected.

How do I sign up for your newsletter?

Scroll to the bottom of our website and enter your email address in the newsletter signup field. You'll receive exclusive updates, promotions, and style tips!

How do I care for my new clothes?

We provide care instructions on each product page. Generally, our clothes can be machine washed and dried, but please check the specific care label for guidance.

How do I contact customer service?

Reach out to us via phone, email, or message us through our website. We're here to help with any questions or concerns!